SERGIO CHAVARRIA
Royal Oaks,CA
Summary
Dynamic, award-winning retail leader with over five years of progressive leadership experience in high-volume footwear and apparel environments. Honored as Foot Locker's 2025 Manager of the Year, demonstrating a consistent ability to drive sales growth, cultivate high-performing teams, and achieve operational excellence. Proven entrepreneurial business owner with a track record of over 2,000 online sales and generating more than $100,000 in resale revenue. Expertise includes retail operations, recruiting, merchandising, inventory management, buying, e-commerce, and KPI-driven leadership strategies.
Overview
5
5
years of professional experience
Work History
Store Manager
Foot Locker
2025.03 - Current
- 2025 Manager of the Year and District Holiday Sales Growth Champion.
- Led a team of 20 associates across recruiting, coaching, payroll, inventory, merchandising, and daily operations.
- Improved overall store scorecard by 30%, earning Team of the Year recognition.
- Recognized as Team of the Quarter numerous times across 20 store district and ranked Top 10% nationally for growth.
- Analyzed KPIs and implemented action plans to improve sales, customer experience, and operational execution.
Assistant Store Manager
Foot Locker
2024.03 - 2025.03
- Oversaw training and guidance for a team of 15 associates, fostering a collaborative and high-performing work environment.
- Executed inventory accuracy initiatives, managed RTV processing, and implemented visual merchandising strategies to maintain compliance with operational guidelines.
- Worked alongside store leadership to implement initiatives aimed at meeting sales and service targets.
Owner
Independent Online Resale Business
2021.04 - 2025.02
- Generated over $100,000 in revenue through sneaker and apparel resale.
- Completed 2,000+ successful transactions across eBay, Grailed, Depop, and local marketplaces.
- Managed sourcing, pricing strategy, inventory, shipping, customer service, and financial operations.
Merchandising Assistant (Nice Kicks)
Shoe Palace
2022.09 - 2023.06
- Analyzed sales and inventory reports to strategically allocate inventory across six retail locations.
- Executed e-commerce product launches and engaged with brand representatives to align on seasonal buying objectives.
- Facilitated communication between buying team and vendors to optimize upcoming season product selection.
Planning Intern
Shoe Palace
2022.06 - 2022.09
- Analyzed sales data and coordinated purchase orders to assist buying and planning teams in inventory management.
- Produced visually appealing PowerPoint presentations that effectively communicated key insights to the buying team.
- Maintained and organized point-of-sale (POS) data within the database to support operational efficiency.
Assistant Manager
Famous Footwear
2022.03 - 2022.06
- Managed daily operations including staffing, merchandising, inventory, and sales performance.
- Coached employees to improve customer service and store results.
- Conducted shipment processing for stock and verified transactions amongst cashiers
Sales Associate
Famous Footwear
2021.04 - 2022.03
- Delivered exceptional customer service, consistently exceeding sales targets.
- Oversaw processing of sales returns, exchanges, and omnichannel orders to ensure customer satisfaction.
- Implemented promotional strategies for store credit card program, enhancing customer enrollment and retention.
Education
Bachelor of Science - Business Administration, Management & International Business
California State University Monterey Bay
Seaside, California2022-05
Skills
- Retail Operations
- Store Leadership
- Recruiting & Hiring
- Team Development
- Sales Growth
- KPI Management
- Inventory Management
- Visual Merchandising
- Loss Prevention
- Customer Experience
- Omni-Channel Retail
- E-Commerce
- Retail Buying
- Inventory Allocation
- Microsoft Office
- Google Ads & Analytics
Timeline
Store Manager
Foot Locker
2025.03 - Current
Assistant Store Manager
Foot Locker
2024.03 - 2025.03
Merchandising Assistant (Nice Kicks)
Shoe Palace
2022.09 - 2023.06
Planning Intern
Shoe Palace
2022.06 - 2022.09
Assistant Manager
Famous Footwear
2022.03 - 2022.06
Owner
Independent Online Resale Business
2021.04 - 2025.02
Sales Associate
Famous Footwear
2021.04 - 2022.03
Bachelor of Science - Business Administration, Management & International Business
California State University Monterey Bay