Sergio Franco
Chicago,IL
Summary
Talented professional with background in collections and expertise in recovery strategy and repayment plan structuring. Successful in fostering goodwill with customers through professional credit management. Resourceful Fleet Service Clerk known for maintaining high productivity levels and efficiently completing tasks. Possess specialized skills in logistical coordination, vehicle maintenance scheduling, and inventory management. Excel in time management, problem-solving, and communication, ensuring smooth operations and effective team collaboration.
Overview
7
7
years of professional experience
Work History
Fleet Service Clerk
AGI
Chicago, IL
06.2024 - Current
- Performed essential ground operations to maintain aircraft functionality and safety.
- Transported luggage efficiently to designated locations, ensuring timely delivery for optimal passenger experience.
Fleet Service Clerk
Envoy Air Inc.
Chicago , IL
08.2019 - 02.2024
- Directed aircraft to designated parking areas.
- Serviced aircraft by offloading baggage and ensuring accurate delivery to designated locations.
- Connected power and air equipment to aircraft, facilitating efficient ground operations.
Collections Agent
Global Credit Collection
Chicago, IL
11.2018 - 06.2019
- Validated client database accuracy, eliminating errors in name, address, and contact information
- Followed all regulations regarding fair debt practices and privacy.
- Resolved delinquent accounts by effectively negotiating payment terms with clients.
Education
Some College (No Degree) - Physical Education And Coaching
Northeastern Illinois University
Chicago, ILSkills
- Team collaboration
- Safety compliance
- Time management
- Problem solving
- Effective communication
- Active listening
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Fleet Service Clerk
AGI
06.2024 - Current
Fleet Service Clerk
Envoy Air Inc.
08.2019 - 02.2024
Collections Agent
Global Credit Collection
11.2018 - 06.2019
Some College (No Degree) - Physical Education And Coaching
Northeastern Illinois University
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