Sergio Mireles
San Antonio
Summary
Sales professional with proven track record in driving revenue growth and building strong client relationships. Well-versed in strategic selling, negotiation, and market analysis. Known for fostering team collaboration and adaptability in dynamic environments. Demonstrates strong communication, analytical, and problem-solving skills, consistently delivering impactful results.
Overview
6
6
years of professional experience
Work History
Sales Professional
Nordstrom
10.2023 - Current
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales revenue by identifying and targeting high-potential markets and customer segments.
- Reached performance objectives and generated over $600,000 in sales.
Fitness Sales Associate
Body Factory
12.2020 - 05.2021
- Accepting and processing orders, operating POS register, and the handling of cash or credit transactions
- Explaining the benefits and functionality of products, methods of preparation, and how to use them to achieve maximum results
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Auto Sales Representative (Internship)
Toyota Del Rio
09.2018 - 07.2020
- Cultivated relationships with new or returning customers to achieve sales objectives
- Strategically negotiate with customers to close on deals and increase sales
- Resolved customer complaints professionally, maintaining a positive reputation within the community.
- Utilized CRM software effectively for tracking leads, managing contacts, and scheduling appointments.
Education
BBA - Business Management
The University of Texas At San Antonio
San Antonio, TX12-2024
Skills
- Objection handling
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Customer relationship building
- Customer service
- Relationship building
- Product and service knowledge
- Microsoft
Accomplishments
- Achieved top seller through effectively helping with customer satisfaction.
- Resolved product issue through consumer testing.
- Stem Cell Donor for my father.
- Initiated into NSLS.
Affiliations
- NSLS (National Society of Leadership and Success)
Top Seller in the whole store
Becoming top seller within the store is when you generate the most sales in a day within the entire store. Achieved this multiple times throughout the years.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Sales Professional
Nordstrom
10.2023 - Current
Fitness Sales Associate
Body Factory
12.2020 - 05.2021
Auto Sales Representative (Internship)
Toyota Del Rio
09.2018 - 07.2020
BBA - Business Management
The University of Texas At San Antonio
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