Overview
Work History
Education
Skills
Languages
Timeline
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Sergio Vazquez-Hidalgo

American Fork,UT

Overview

6
6
years of professional experience

Work History

Cook/Prep Cook

Gourmandise
03.2022 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Communicated closely with servers to fully understand special orders for customers.

Customer Service

Youngliving
01.2022 - 07.2022
  • Reduced response times by creating a comprehensive knowledge base for quick reference during customer interactions.
  • Assisted in developing promotional campaigns aimed at boosting overall customer engagement levels.
  • Helped in leadership department helping customers with issues in their business, with members.


Assistant Manager

The Habit Burger Grill
05.2018 - 01.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Education

High School Diploma -

American Fork High School
American Fork, UT
05.2018

Skills

  • Customer Service
  • Hospitality Service Expertise
  • Cleaning and Organization
  • Performance Improvement
  • Teamwork and Collaboration
  • Recruiting and Interviewing
  • Money Handling
  • Performance Reviewing
  • Strategic Planning
  • Organizational Skills
  • Active Listening/Learning
  • Computer Literacy
  • Data Entry

Languages

Spanish
Native or Bilingual

Timeline

Cook/Prep Cook

Gourmandise
03.2022 - Current

Customer Service

Youngliving
01.2022 - 07.2022

Assistant Manager

The Habit Burger Grill
05.2018 - 01.2022

High School Diploma -

American Fork High School

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