Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sergio Zamudio

Sergio Zamudio

Norwalk,CT

Summary

Goal-oriented manager with distinguished experience in Sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director of Sales and Operations

Tip Top Capital
03.2018 - Current
  • Coordinated meetings and logistics for national sales meetings and directed and supervised 50-member team.
  • Utilized cross-functional strategies between several divisions to systematize Lending and Brokering.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Standardized and reduced email communications between employees by formulating and implementing field communication processes.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Account Manager

Richard Allen Inc
03.2015 - 03.2018
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.

Education

Bachelor of Arts - Hospitality Management

Johnson And Wales University
Providence
03.2015

Skills

  • Online Chat
  • Materials Procurement
  • Discount Planning
  • Digital Sales
  • Salesforce Optimization
  • Budgeting and Expenditures
  • Account Servicing
  • Sales Program Coordination
  • Presenting at Conferences

Certification


  • Crossfit L1
  • ServSafe Certification
  • Personal Trainer

Languages

Spanish
Native or Bilingual

Timeline

Director of Sales and Operations

Tip Top Capital
03.2018 - Current

Account Manager

Richard Allen Inc
03.2015 - 03.2018

Bachelor of Arts - Hospitality Management

Johnson And Wales University

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Sergio Zamudio