Serryna Boney
West Jordan,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With excellent people skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Cascades At Riverwalk
Midvale, Utah
03.2024 - 06.2025
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments.
- Collected forms, insurance details, and payment information from patients.
- Maintained reception area cleanliness and professional appearance for clinic guests.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
Receptionist
Dermatology and Aesthetic
West Jordan, UT
02.2023 - 11.2023
- Greeted visitors and provided them with assistance.
- Answered and directed incoming calls using multi-line telephone system.
- Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
- Processed customer payments using cash registers or point-of-sale terminals, adhering to company policies to maintain transaction accuracy.
- Provided administrative support to staff members by typing letters, filing documents, and scanning and copying materials to ensure efficient office operations.
- Answered and directed incoming calls on multi-line telephone system, ensuring timely communication and efficient visitor assistance.
- Processed payments and updated accounts to reflect balance changes.
Referral Specialist
Jordan Meadows
West Jordan, UT
05.2022 - 01.2023
- Maintained comprehensive records of patient referrals, ensuring accurate documentation of submission dates, status updates, and insurance requirements.
- Communicated regularly with referring physicians, nurses, case managers, social workers, and other healthcare professionals regarding referral processes and requirements.
- Verified insurance eligibility for referred services using online databases and contacted insurers directly.
- Researched and responded to inquiries from providers regarding pending or denied referrals in a timely manner.
- Verified insurance eligibility for referred services using online databases and contacted insurers directly when needed.
- Tracked and resolved referral request issues, facilitating timely processing and enhancing coordination among healthcare professionals.
Education
High School Diploma -
Valley High School
South Jordan, UTSkills
- Data entry
- Scheduling
- Customer Service
- Communication
- Organizational skills
- Time Management
- Leadership
- Data Entry
Timeline
Receptionist
Cascades At Riverwalk
03.2024 - 06.2025
Receptionist
Dermatology and Aesthetic
02.2023 - 11.2023
Referral Specialist
Jordan Meadows
05.2022 - 01.2023
High School Diploma -
Valley High School