Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Seryei Infante

Seryei Infante

Fort Smith,AR

Summary

Experienced general manager known for cultivating a positive work environment and enhancing team performance. Strong negotiation skills and a focus on staff training drive operational success and guest satisfaction.

Overview

18
18
years of professional experience

Work History

General Manager

Hotel Zar
Colima Mexico, Colima
11.2019 - 11.2023

The primary function was to consistently maintain high occupancy and ensure a wonderful guest experience through effective supervision of all areas, as well as by motivating department heads and all employees.

Corporate Sales Manager

Zar Hotels Corporative Offices
Guadalajara, Jalisco, México
02.2019 - 11.2019
  • Responsibilities:
    Commercial strategy and planning
    Strategic account and partnership management
    Team leadership and management
    Reporting and budgeting

Commercial Manager

Comfort Inn by Choice Hotels
Santa Fe, México City, México
05.2018 - 12.2018
  • Objective:
    To maximize the establishment's revenue and profitability.
  • Functions:
    Sales and Marketing Strategy
    Revenue Management
    Key Client Relationships
    Data Analysis and Reporting

Sales Manager

Grupo Posadas
Mexico City , México
07.2005 - 01.2012
  • Grupo Posadas is a highly recognized company that owns many hotels.
    I worked at some of these hotels as a sales executive and later became a sales manager.

Education

BBA - Tourism Business Administration

Universidad Del Valle De México
Naucalpan, Estado De México
12-2000

Skills

  • Leader
  • Negotiation skills
  • Conflict resolution
  • Staff supervision
  • Training and coaching
  • Budget administration
  • Skilled negotiator
  • Staff motivation
  • Global sales and marketing
  • Bilingual
  • When I arrived in the United States in May 2025, I didn't speak any English at all But now I'm at about a 65% level, and I'm improving every day

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

General Manager

Hotel Zar
11.2019 - 11.2023

Corporate Sales Manager

Zar Hotels Corporative Offices
02.2019 - 11.2019

Commercial Manager

Comfort Inn by Choice Hotels
05.2018 - 12.2018

Sales Manager

Grupo Posadas
07.2005 - 01.2012

BBA - Tourism Business Administration

Universidad Del Valle De México
Seryei Infante