Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
Work History
Janitor
Ares Bjj Goodyear
500 N. Bullard Ave. #31 Goodyear, Arizona 85338
01.2023 - Current
Cleaned the mat space, the area where clients train jiu jitsu on, after every class with a disinfectant spray made up of water and pine sol. There is an average of three adult classes and three kids classes every week day. No weekend classes. again the mats are cleaned after every class.
Bathrooms, specifically the sinks and toilets, are wiped down and cleaned at the end of every work day.
the garbage is also taken out every day as well.
Responded immediately to calls from personnel to clean up spills and wet floors.
Checked in and stocked inventory throughout facility.
Reported damages and hazardous conditions to management for further action.
Reported vandalism or other damage to property to supervisor.
Used organic-based chemicals to disinfect floors, counters and furniture.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Maintained clean and comfortable environments in commercial buildings by mopping floors, cleaning windows, and dusting.
Front Desk Manager
Ares Bjj Goodyear
500 N. Bullard Ave. #31 Goodyear Arizona 85388
05.2020 - Current
Controlled cash and credit card payment transactions at front desk when selling memberships and any other products pertaining to jiu-jitsu.
Responded to telephone, email and in-person inquiries regarding price of memberships and other products like gi uniforms, mouthguards, shirts, etc.
Greeted guests at front desk and engaged in pleasant conversations.
Made sure potential clients signed waivers before trying out their free jiu jitsu class.
Marketing Photographer
Ares Bjj Goodyear
500 N. Bullard Ave. #31 Goodyear, Arizona 85338
05.2020 - Current
Took photos from different angles and perspectives to capture perfect images.
Utilized various types of camera equipment to capture best possible shots.
I also shot video with my camera as well.
All pictures and videos would be sent to the company's main editor. This content is later used for marketing on several social media platforms like Instagram and Facebook.
Education
Bachelor of Arts - Digital Film With An Emphasis in Production
Grand Canyon University
3300 W Camelback Rd, Phoenix, AZ 85017
12.2023
High School Diploma -
Trivium Preparatory Academy
2001 N Bullard Ave, Goodyear, AZ 85395
06.2020
Skills
Social Perceptiveness
Biohazard Disposal
Guest Safety
Supply Inventory Management
Communication and Interpersonal Skills
Sales Expertise
Payment Oversight
Inventory Oversight
Enforce Policies
Hospitality and Accommodation
File Management
Check-In and Check-Out Procedures
Additional Information
I am currently doing summer courses online so my afternoons during the week are empty, as my working hours at my current job are mornings only. However, my final semester of college is this fall from September 5th to December 17th. I will be unable to work Mondays, Tuesdays, and Thursdays as I have classes those days on campus. I am however available all other days, including weekends.
Timeline
Janitor
Ares Bjj Goodyear
01.2023 - Current
Front Desk Manager
Ares Bjj Goodyear
05.2020 - Current
Marketing Photographer
Ares Bjj Goodyear
05.2020 - Current
Bachelor of Arts - Digital Film With An Emphasis in Production