Seth Clark
Jefferson,OH
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Excellent marketing, customer service and facility oversight skills. More than 20 years of experience in customer relations, as well as keeping customers happy by listening and solving concerns or problems they may have.
Overview
23
23
years of professional experience
Work History
Owner
Eaton-Clark Performance Horses
06.2001 - Current
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Adjunct Professor
Lake Erie College
08.2016 - 05.2022
- Cultivated strong relationships with colleagues, participating in interdisciplinary initiatives aimed at enhancing the academic experience for students.
- Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
- Created materials and exercises to illustrate application of course concepts.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
Coach or Western IHSA Team
Lake Erie College
08.2015 - 05.2022
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Created and implemented innovative strategies to engage clients in coaching journey.
- Collaborated with other coaches to create and execute game plans.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Fostered a culture of positivity and success both in practice and on the field of play
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Monitored team practices to establish high level of performance.
Education
Bachelor of Science - Equine Studies
The University of Findlay
Findlay, OH05.2001
Skills
- Sales Development
- Human Resource Management
- Contract Administration
- Organizational Development
- Performance Evaluation and Monitoring
- Customer retention
- Customer development
Timeline
Adjunct Professor
Lake Erie College
08.2016 - 05.2022
Coach or Western IHSA Team
Lake Erie College
08.2015 - 05.2022
Owner
Eaton-Clark Performance Horses
06.2001 - Current
Bachelor of Science - Equine Studies
The University of Findlay
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