Seth Cook
New Richmond,OH
Summary
Versatile professional with a proven track record at G4S Secure Solutions, enhancing client satisfaction and retention through exceptional service and problem-solving. Skilled in multi-tasking and relationship-building, adept at managing diverse accounts and executing precise, safe operations. Demonstrates reliability and punctuality, with a strong focus on achieving results and exceeding expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Winchester Roofing Company
Williamsburg, OH
02.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Truck Driver
Carter Lumber
Mt. Orab, OH
02.2023 - 02.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Crane Operator
ATW
Batavia, OH
07.2020 - 01.2023
- Performed daily safety checks to achieve safe operating condition of equipment.
- Calculated appropriate size and weight distribution to safely manage load.
- Excelled under pressure by safely executing demanding lifts in challenging weather conditions and tight spaces.
- Operated large cranes to lift and move materials with precision and accuracy.
Account Manager
G4S Secure Solutions
Cincinnati, OH
01.2017 - 05.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Graduate Certificate - Law Enforcement
Great Oaks
Sharonville, OH12.2017
Graduate Certificate - Fire & Reacue
Bethel Fire Academy
Bethel Ohio11.2015
Diploma -
Hillsboro High School
Hillsboro Ohio05.2011
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Certification
Property & Casualty Insurance
Timeline
Sales Associate
Winchester Roofing Company
02.2024 - 09.2024
Truck Driver
Carter Lumber
02.2023 - 02.2024
Crane Operator
ATW
07.2020 - 01.2023
Account Manager
G4S Secure Solutions
01.2017 - 05.2020
Graduate Certificate - Law Enforcement
Great Oaks
Graduate Certificate - Fire & Reacue
Bethel Fire Academy
Diploma -
Hillsboro High School