Seth Henriquez
Yukon
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager/Sales Associate
Liquor Barn
Oklahoma City
08.2023 - Current
- As an Assistant Manager and Sales Associate at Liquor Barn, I played a vital role in daily operations by delivering excellent customer service and maintaining strong product knowledge across a wide range of alcoholic beverages.
- I assisted customers by offering tailored recommendations based on an in-depth understanding of brands, current promotions, and product availability both in-store and at other locations.
- My responsibilities included cashiering, inventory management, stocking, labeling, and ensuring a clean, organized store environment.
- I consistently stayed informed about brand trends and sales statuses, enabling me to provide accurate, up-to-date information that enhanced the customer experience and supported overall store performance.
Certified Pharmacy Technician
INTEGRIS Health
Oklahoma City
11.2022 - 04.2023
- As a Certified Pharmacy Technician at INTEGRIS Health, I was responsible for accurately receiving and processing prescriptions both in-person and over the phone, entering prescription data into the system, and dispensing medications in compliance with regulatory standards.
- I provided direct support to patients at the cash register, handled insurance claim processing, and communicated with physicians' offices to clarify prescription details.
- In addition to patient-facing duties, I maintained pharmacy inventory and ensured stock levels were accurately tracked to support uninterrupted operations and timely patient care.
Administrator
Embry Health
Buckeye
12.2020 - 03.2022
- As an Administrator at Embry Health, I managed daily operations across two testing sites, with responsibilities ranging from inventory oversight and data entry to customer service and workflow optimization.
- I planned and led weekly meetings to align team goals and improve efficiency, while also developing and conducting training sessions for new and existing employees on site maintenance procedures.
- I played a key role in identifying operational challenges and implementing systems to streamline workflow.
- In a high-pressure environment, I successfully administered COVID-19 tests to thousands of patients, while handling technology-related issues, including device troubleshooting and managing server outages, to ensure continuous, reliable operations.
Fulfillment Specialist/ IT support
Chewy
Goodyear
07.2020 - 08.2020
- As a Warehouse Associate and IT Support at Chewy, I was responsible for efficiently processing customer orders, including packing, loading, unloading, and organizing merchandise to ensure timely and accurate deliveries.
- I maintained detailed inventory records, processed delivery reports, and adhered to loss prevention protocols.
- In addition to warehouse duties, I provided consistent IT support by troubleshooting internet connectivity issues and assisting coworkers and management with resolving technical problems on inventory devices.
- This included updating, formatting, and maintaining both devices and inventory systems, contributing to smooth operations and improved workflow across departments.
Snake Breeder/Caretaker/Inventory Manager
Upscale Xotics
South Gate
06.2017 - 03.2020
- As a Snake Breeder, Caretaker, and Inventory Manager at Upscale Xotics, I independently managed the care and oversight of over 240 snakes during the owner's two-year absence.
- My responsibilities included daily feeding, sanitizing enclosures and tools, monitoring breeding and mating cycles, and ensuring optimal living conditions for all reptiles.
- I also handled inventory management, organized and classified species, and coordinated the transport, shipping, and trading of animals.
- In addition, I developed strategies to help the maintaining strict standards for animal health and care.
- This role required a high level of responsibility, attention to detail, and in-depth knowledge of exotic animal handling and breeding.
Education
Associate's degree - Liberal Arts & Sciences
Southern New Hampshire University
Manchester, NH12.2023
High school diploma -
Warren High School
Downey, CA06.2020
Bachelor of Information Technology - Cyber Security
Columbia Southern University
Orange Beach, AL 01.2023 -
Skills
- Customer service
- Typing
- Medical Billing
- Athenahealth
- Load & unload
- Customer support
- Sales
- Insurance Verification
- Patient service
- Adobe Acrobat
- Organizational skills
- Cash register
- Windows
- Medical Scheduling
- Data collection
- Cash handling
- Computer skills
- Analysis skills
- Communication skills
- Medical Records
- Pharmacy technician experience
- Software troubleshooting
- Technical troubleshooting
- Team collaboration
- Employee training
- Product knowledge
- Problem solving
- Windows update management
- Microsoft planner
- System troubleshooting
- Microsoft SQL server
Certification
- VFC 400 LogTag Data Logger Set Up Instructions & Training, 05/01/21, Present, Vaccine handling and storage, Uploading and Inputting Data
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Manager/Sales Associate
Liquor Barn
08.2023 - Current
Bachelor of Information Technology - Cyber Security
Columbia Southern University
01.2023 -
Certified Pharmacy Technician
INTEGRIS Health
11.2022 - 04.2023
Administrator
Embry Health
12.2020 - 03.2022
Fulfillment Specialist/ IT support
Chewy
07.2020 - 08.2020
Snake Breeder/Caretaker/Inventory Manager
Upscale Xotics
06.2017 - 03.2020
Associate's degree - Liberal Arts & Sciences
Southern New Hampshire University
High school diploma -
Warren High School