Seth King
Danbury,CT
Summary
With over 15 years at Buffalo Lodging Associates Llc, I've honed a robust blend of customer service and financial management skills, ensuring guest satisfaction and efficient end-of-day operations. My expertise spans from night audit procedures to hospitality service, marked by a strong work ethic and exceptional problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Night Auditor
Buffalo Lodging Associates Llc
06.2010 - Current
15 + years of hospitality experience. Working as a night auditor I am responsible for ensuing our guests have a pleasant experience on our property in addition to all of the end of day reporting. Other duties include , preassinging guest rooms by special requests, making sure all work related issues are documented and communicated to the proper department. End of month reports , market , and liquor inventory. Also knowledgeable in food service, in our in house Bistro restaurant making food items and preparing mixed drinks when needed as well as Starbucks coffee. I also have some knowledge of housekeeping cleaning room la making beds to standard, and some maintenance related issues as well , regarding pool testing, HVAC maintenance, and water system.
Server
Friendlys Ice Cream
09.2007 - 03.2015
Seating guests, bussing tables , serving food, Washing dishes, making ice cream.. knowledgeable of the restaurant menu.
Education
High School Diploma -
Danbury High School
Danbury, CT05.2005
Skills
- Front desk operations
- Multitasking and organization
- Problem-solving
- Strong work ethic
- Night audit reports
- Generating reports
- Punctual and dependable
- End-of-day processes
- Balancing transactions
- Resolving issues
- Teamwork and collaboration
- Decision-making
- Reservations
- Account balancing
- Time management
- Office supervision
- Staff training
- Customer service
- Night audit procedures
- Financial management
- Account reconciliation
- Reception management
- Posting charges
- Credit and cash payments
- Revenue monitoring
- Charge posting
- Recordkeeping
- Safety and security procedures
- Daily reporting
- Auditing techniques
- Financial reporting
- Policy compliance
- Complaint resolution
- Occupancy rates analysis
- Ledger updates
- Inventory oversight
- Complaints management
- Hospitality service expertise
Timeline
Night Auditor
Buffalo Lodging Associates Llc
06.2010 - Current
Server
Friendlys Ice Cream
09.2007 - 03.2015
High School Diploma -
Danbury High School
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