SETH PEEPLES
Clover,USA
Summary
Shift Leader experienced in team supervision and strategic problem-solving. Enhanced operational efficiency through process improvements and effective staff training. Focused on embracing new challenges and delivering value through strong work ethic and adaptability.
Overview
7
7
years of professional experience
Work History
Shift Leader
Papa John's Pizza
Clover, USA
03.2023 - Current
- Supervised team members during shifts to ensure efficient operations and high-quality service.
- Trained new employees, delegating tasks to ensure smooth shift operations.
- Trained new staff on company policies, food safety standards, and customer service techniques.
- Managed inventory levels and ordered supplies to maintain optimal stock for peak hours.
- Implemented process improvements to enhance order accuracy and minimize wait times.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Assisted in maintaining cleanliness and organization of workstations in compliance with health regulations.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Coordinated team schedules to align labor resources with peak business demands.
Pizza Delivery Driver
Papa John's Pizza
Clover, USA
01.2023 - Current
- Delivered pizzas promptly while ensuring product quality and customer satisfaction.
- Navigated delivery routes efficiently to optimize time management and fuel usage.
- Adapted quickly to changing traffic conditions and customer demands during peak hours.
- Resolved customer issues through effective communication, enhancing overall service experience.
- Improved order accuracy and reduced delivery errors through collaboration with team members.
- Managed cash transactions accurately, ensuring proper handling of payments and change.
- Assisted in maintaining cleanliness and organization of delivery equipment and vehicles.
- Provided feedback to team leaders on delivery processes, supporting operational improvements.
Walmart Associate
Walmart
Clover, SC
02.2020 - 11.2021
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and store navigation.
- Resolved customer complaints by providing effective solutions and support.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers upon entry to create a welcoming atmosphere. to determine wants or needs.
- Maintained cleanliness and organization throughout sales floor and stockroom.
Education
Clover High School
Clover, SCSkills
- Operational efficiency
- Task prioritization
- Payment processing
- Team oversight
- Leadership development
- Collaborative work
- Effective communication
- Employee engagement
- Client relations
- Detail orientation
- Problem-solving
- Analytical reasoning
- Strategic thinking
- Group cohesion
Timeline
Shift Leader
Papa John's Pizza
03.2023 - Current
Pizza Delivery Driver
Papa John's Pizza
01.2023 - Current
Walmart Associate
Walmart
02.2020 - 11.2021
Clover High School