Seth Russell
Shrewsbury,MA
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to quickly adapt to new environments. Committed to team success while pursuing opportunities for professional development and growth. A positive attitude and dedication to continuous learning drive the pursuit of excellence in every endeavor. Prepared to leverage these strengths to make a meaningful impact within a collaborative team setting.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon Flex
05.2017 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Sorted parcels according to delivery route.
- Maintained adherence to stringent delivery deadlines.
- Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
- Documented items transported, recipient information and problems.
Uber Partner
Uber
03.2016 - Current
- Managed records by tracking mileage, maintenance and expenses with Self Employed.
- Drove passengers from pick-up points to deliver to destination.
- Achieved consistently high customer scores due to exceptional service.
Dispatcher/Equipment Rental Specialist
Sunbelt Rentals
10.2022 - 02.2026
- Coordinated logistics and routing for timely delivery of services.
- Collaborated with drivers to optimize route planning and minimize delays.
- Managed multiple requests simultaneously while maintaining high service standards.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Coordinated logistics for equipment delivery and pickup by liaising with sales representatives, management, and shop technicians.
- Focus was on high value large building contractors doing mega-projects.
- Managed rental agreements and ensured compliance with company policies.
- Assisted customers in selecting rental options tailored to their needs.
- Coordinated maintenance and repairs of rental equipment to ensure availability.
Waiter
Not Your Average Joes
01.2013 - 01.2014
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Calculated charges, issued table checks and collected payments from customers.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Informed customers about specials, upselling additional food and drink items.
- Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
Laborer
Mabey Bridge and Shore
03.2004 - 07.2006
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Operated forklifts to load and unload supplies and materials from customer's trucks.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Operated and maintained a variety of equipment including hand and power tools.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Prepared items for transportation installing bracing, padding and strapping to prevent damage.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Read plans, instructions or specifications to determine work activities.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
Education
Network Systems Engineer - Information Technology
Millennium Training Institute
Woburn, MA12.2010
Skills
- Customer service
- Troubleshooting skills
- Customer service in retail sales
- Experienced with tech solutions
- Motivated mindset
- Relationship building
- Safety-focused driving training
- Proficient in safe forklift handling
- Steadfast and responsible
- Logistics coordination
- Critical thinking for problem-solving
Certification
- Network Systems Information Specialist
- Microsoft Certification A+
- Microsoft Certification Windows XP
- Microsoft Certification SQL Server 2005
Timeline
Dispatcher/Equipment Rental Specialist
Sunbelt Rentals
10.2022 - 02.2026
Delivery Driver
Amazon Flex
05.2017 - Current
Uber Partner
Uber
03.2016 - Current
Waiter
Not Your Average Joes
01.2013 - 01.2014
Laborer
Mabey Bridge and Shore
03.2004 - 07.2006
Network Systems Engineer - Information Technology
Millennium Training Institute
Education and Training
other