SEUNG-TAE (Patrick) KIM
Woodland Park,NJ
Summary
Property management professional managing multiple residential and commercial properties, coordinating repairs, inspections, vendor work, and tenant concerns to help keep operations running smoothly. Brings a strong background in customer service, recordkeeping, rent follow-up, and responsive support for owners and tenants.
Overview
30
30
years of professional experience
Work History
Real Estate Agent / Property Manager
EXP REALTY LLC.
Montclair, NJ
2021.03 - Current
- Manage residential and commercial properties throughout northern New Jersey, supporting owners and tenants with day-to-day property needs and operational issues.
- Managed multiple properties and competing priorities while delivering responsive, professional service to enhance tenant satisfaction.
- Supported property marketing, leasing, and turnover activities, ensuring properties were prepared and necessary services coordinated for successful transitions.
- Coordinated maintenance, repairs, and service requests with property owners, tenants, contractors, and service providers to ensure timely resolutions.
- Respond to tenant and client concerns involving property conditions, repairs, maintenance, and other operational issues.
- Conduct property visits and inspections to identify maintenance concerns, property conditions, and items requiring attention.
- Coordinate with contractors and service providers regarding repairs, estimates, scheduling, and completion of work.
Real Estate Agent
SOKOLICH REALTY
Fort Lee, NJ
2007.09 - 2021.03
Branch Manager
WASHINGTON MUTUAL BANK
Fort Lee, NJ
2005.08 - 2006.09
- Oversaw daily branch operations, including staffing, customer service, and administrative tasks to ensure seamless service delivery.
- Managed employee schedules and branch financial responsibilities, including P&L performance.
- Monitored operational records and analyzed reports to uphold branch performance standards.
- Identified operational issues and implemented solutions to improve branch performance.
- Developed and executed training programs on company policies, procedures, products, and customer service standards for employees.
- Ensured employees followed established company procedures and operational standards.
Store Manager / Operations / Merchandise Manager
OLD NAVY, GAP INC.
Edgewater, NJ
2003.08 - 2005.08
- Managed daily operations of a high-volume retail location generating more than $8 million annually.
- Oversaw facility and store operations, merchandise organization, inventory management, staffing, and daily priorities to ensure smooth operations.
- Managed staffing levels and employee schedules to optimize workforce efficiency and maintain seamless daily operations.
- Held responsibility for P&L and shortage performance and monitored operational expenses.
- Communicated and implemented company policies, procedures, safety expectations, and operational changes.
- Trained and developed employees and managers on operational procedures, customer service, merchandise knowledge, and company programs.
- Identified operational problems and collaborated with management and staff to develop and implement effective solutions.
Group Sales Manager
MACY'S EAST
Wayne, NJ
1996.07 - 2003.08
- Oversaw daily operations, inventory, merchandising, staffing, and customer service for departments generating over $6.1 million annually.
- Managed daily operational priorities and ensured departments were properly staffed and organized.
- Supervised and trained full- and part-time employees, evaluating and scheduling teams of up to 36.
- Conducted employee training focused on customer service, operations, product knowledge, and company procedures.
- Monitored inventory and operational performance, addressing issues to enhance department efficiency.
- Communicated company policies, procedures, operational requirements, and safety expectations to employees and management.
- Assisted in training new managers and served as Acting Store Manager on a rotational basis.
Education
Marketing
PENN STATE UNIVERSITY
State College, PA1995-01
Skills
Property Maintenance Coordination Property Operations Preventive Maintenance Support Work Order & Service Coordination Vendor & Contractor Coordination Property Inspections Tenant & Customer Relations Repair & Maintenance Follow-Up Budget & Expense Management Rent Collection Documentation & Recordkeeping Problem Resolution Staff Training & Supervision Safety and Compliance Inventory & Operations Computer Proficiency MLS management Property Marketing Contract preparation Lease administration
PROFESSIONAL SUMMARY
Computer proficient and fluent in Korean.
Accomplishments
- Awarded Sales Excellence awards for both Spring and Fall seasons for achieving the highest sales volume over plan.
- Exceeded shortage goals for three consecutive years through effective operational controls and employee accountability.
- Selected to represent the store in helping inner-city high school students prepare for job interviews and professional dress.
PROFESSIONAL DEVELOPMENT
- Washington Mutual Executive Training Program — Branch Management
- Gap Inc. Executive Training Program — Problem Solving and Communication Skills
- Macy's Executive Training Program — Management, Sales, and Customer Service
Timeline
Real Estate Agent / Property Manager
EXP REALTY LLC.
2021.03 - Current
Real Estate Agent
SOKOLICH REALTY
2007.09 - 2021.03
Branch Manager
WASHINGTON MUTUAL BANK
2005.08 - 2006.09
Store Manager / Operations / Merchandise Manager
OLD NAVY, GAP INC.
2003.08 - 2005.08
Group Sales Manager
MACY'S EAST
1996.07 - 2003.08
Marketing
PENN STATE UNIVERSITY