Dynamic professional with strong cash handling and customer service skills. Proven ability in staff training and inventory management, ensuring operational efficiency and satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Jongro Chicken
Henderson, NV
08.2025 - Current
Managed cash handling, POS reconciliation, and upheld customer service standards to ensure accurate transactions and positive customer experiences
Facilitated training for new employees on company policies and procedures, enhancing onboarding efficiency
Organized staff schedules to optimize coverage during peak hours, maintaining service levels
Tracked inventory levels daily and placed orders to maintain stock.
Server
Ramen Aku
Las Vegas, NV
01.2024 - 12.2024
Provided fast, friendly service to 40 tables per shift, enhancing customer satisfaction in a 50-seat restaurant.
Processed customer orders accurately using the point-of-sale system.
Ensured cleanliness and organization of dining area, contributing to positive dining experience throughout shifts.
Agent
Ministry of Foreign Affairs
Seoul, South Korea
08.2019 - 05.2021
Issued and delivered government-approved work visas, enabling laborers to travel to restricted countries.
Facilitated family reunification services through bi-daily communications with ward office for relative identification.
Packaged and shipped over 10,000 masks to diplomatic missions including Consulates General in Seattle, Los Angeles, and New York during pandemic response.