Sezim Koshmatova
Bellevue,WA
Overview
2
2
years of professional experience
Work History
Server Manager
Kobe Restaurant
Bellevue, WA
04.2023 - 05.2024
- Resolved conflicts among employees in an effective manner.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Adhered to all health department regulations regarding food storage and preparation.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Hotel Reservations Agent
Garden Hotel Bishkek
Bishkek, Chui
12.2021 - 08.2022
- Answered incoming calls to book hotel rooms, made reservations and provided information regarding amenities, rates and availability.
- Generated weekly reports on occupancy levels, revenue trends and other relevant data for management review.
- Provided customer service over the phone by responding to inquiries about hotel services, local attractions and directions.
- Managed online reservations through booking websites such as Expedia or Hotels.com.
Education
High School Diploma -
#13
Bishkek05-2022
Skills
- Time Management
- Team Collaboration
- Kind-hearted
- Safety Requirements
- Adaptable and Flexible
- Talkative
- Stress Tolerance
Languages
Russian
Native/ Bilingual
Kyrgyz
Native/ Bilingual
English
Native/ Bilingual
Timeline
Server Manager
Kobe Restaurant
04.2023 - 05.2024
Hotel Reservations Agent
Garden Hotel Bishkek
12.2021 - 08.2022
High School Diploma -
#13