Summary
Work History
Education
Skills
Timeline
SalesAssociate

Sha-Serie McKnight

Brooklyn,NY

Summary

Dynamic Sales Associate with proven expertise at Burlington, excelling in customer service and inventory control. Recognized for enhancing customer satisfaction and driving sales through effective teamwork and engaging visual merchandising. Adept at problem-solving and maintaining accurate stock levels, fostering a welcoming environment that encourages repeat business.

Work History

Sales Associate

Burlington
06.2025 - 08.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Collaborated with team members to achieve monthly sales targets.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

John Jay High School For Law
Brooklyn, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality
  • Stocking and receiving

Timeline

Sales Associate

Burlington
06.2025 - 08.2025

John Jay High School For Law
Sha-Serie McKnight