Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shabir Khan

Jamaica,NY

Summary

Innovative Restaurant Manager with more than 2 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments without sacrificing quality, safety or cost control measures vital to sustainable business operations.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

bakhtar afghan wali baba grill
Queens, NY
05.2018 - 07.2023
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Ensured proper cleanliness was maintained in all areas of front of house.

Education

Bachelor of Arts - Business Economics

Queens College of The City University of New York
Flushing, NY
06-2023

Associate of Science -

Queensborough Community College of The City University of New York
Oakland Gardens, NY
05.2020

Skills

  • Restaurant operations management
  • Supervisory skills
  • Hiring and training
  • Bilingual in (Hindi)
  • Workflow Management
  • Training and mentoring
  • Sales Promotion
  • Purchasing and procurement
  • Food Service Background
  • Performance Improvement
  • Complaint resolution
  • Staff Scheduling
  • Team Management

Timeline

Restaurant Manager

bakhtar afghan wali baba grill
05.2018 - 07.2023

Bachelor of Arts - Business Economics

Queens College of The City University of New York

Associate of Science -

Queensborough Community College of The City University of New York
Shabir Khan