Shabir Khan
Jamaica,NY
Summary
Innovative Restaurant Manager with more than 2 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments without sacrificing quality, safety or cost control measures vital to sustainable business operations.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
bakhtar afghan wali baba grill
Queens, NY
05.2018 - 07.2023
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
- Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
- Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Mentored front of house personnel on company policies customer service techniques and professional communication.
- Championed 100% guest satisfaction by providing excellent dining experience.
- Ensured proper cleanliness was maintained in all areas of front of house.
Education
Bachelor of Arts - Business Economics
Queens College of The City University of New York
Flushing, NY06-2023
Associate of Science -
Queensborough Community College of The City University of New York
Oakland Gardens, NY05.2020
Skills
- Restaurant operations management
- Supervisory skills
- Hiring and training
- Bilingual in (Hindi)
- Workflow Management
- Training and mentoring
- Sales Promotion
- Purchasing and procurement
- Food Service Background
- Performance Improvement
- Complaint resolution
- Staff Scheduling
- Team Management
Timeline
Restaurant Manager
bakhtar afghan wali baba grill
05.2018 - 07.2023
Bachelor of Arts - Business Economics
Queens College of The City University of New York
Associate of Science -
Queensborough Community College of The City University of New York
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