Shadai Peterson
Grovetown,GA
Summary
Proven professional with a robust background in customer-facing roles, including a pivotal position at Zollege, where I enhanced patient care and streamlined dental procedures. Skilled in administrative tasks and office organization, I excel in customer service and time management, significantly improving operational efficiency. Demonstrated ability to handle sensitive information with discretion and prioritize work effectively.
Work History
Customer Service Sales Representative
Sales Assistant
Dental Assistant Intern
Zollege
05.2024 - 08.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared dental rooms and materials.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Accurately entered patient clinical data into computer to update charts.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Used [Software] to document and maintain patient information and health background.
- Supported accurate diagnoses by taking high-quality digital X-rays and intraoral images for dentist review.
- Gathered patient data for [Number] patients daily.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
Education
No Degree - Dental Assisting
Zollege Dental School
Augusta, GA08.2024
High School Diploma -
Cross Creek High School
Augusta, GA05.2019
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Scheduling
- Verbal and written communication
- Administrative Skills
Timeline
Dental Assistant Intern
Zollege
05.2024 - 08.2024
Front Desk Receptionist
Customer Service Sales Representative
Sales Assistant
No Degree - Dental Assisting
Zollege Dental School
High School Diploma -
Cross Creek High School
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