Shadi Rasta

San Diego,CA

Summary

Dedicated professional with a proven track record at Woody, where I enhanced customer satisfaction by efficiently managing high-pressure situations and delivering orders with precision. Skilled in cash handling and demonstrating exceptional teamwork, my approach significantly improved service flow and dining experience. Achieved a notable reduction in wait times, showcasing my strong work ethic and customer service abilities.

Overview

year of professional experience

Work History

Cashier

Kivan

12.2024 - Current

Food Runner

Woody

12.2023 - 06.2024

Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.

Education

Iran

Iran,

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Money handling
Cash register operation

Timeline