ShaDiamond Bynum
Gary,IN
Summary
Dynamic sales associate known for driving customer engagement and enhancing retention rates. Proven ability to train and mentor team members while analyzing market trends to identify growth opportunities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Five Star Commercial Roofing
09.2025 - 12.2025
- Led sales initiatives to increase customer engagement and drive revenue growth.
- Trained and mentored new sales associates on product knowledge and customer service techniques.
- Developed and maintained strong relationships with clients, enhancing customer retention rates.
- Analyzed market trends to identify opportunities for expanding product offerings and services.
Warehouse Worker
Mursix
01.2025 - 09.2025
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Managed inventory control through accurate labeling, organizing, and tracking of stock levels.
- Collaborated with team members to optimize workflow and enhance operational efficiency.
- Conducted regular safety inspections to ensure compliance with health and safety regulations.
Home Health Aide
Help at Home Senior Care
10.2024 - 01.2025
- Provided personal care and assistance with daily living activities for clients in home settings.
- Monitored client health status, reporting any changes to healthcare professionals promptly.
- Assisted clients with mobility, ensuring safety during transfers and walking exercises.
- Developed and maintained meaningful relationships with clients to promote emotional well-being.
Machine Operator
Forge Staffing
02.2024 - 10.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Machine Operator
Hitachi
12.2022 - 12.2023
- Adhered to safety protocols while handling materials and operating machinery effectively.
- Assisted in training new operators on machine functions and safety procedures.
- Recorded production data accurately for quality assurance and reporting purposes.
- Implemented best practices to minimize downtime and optimize machine performance.
Machine Operator
Walmart Warehouse
12.2021 - 09.2022
- Operated machinery to ensure efficient production flow and meet daily targets.
- Conducted routine maintenance checks to uphold equipment reliability and safety standards.
- Monitored production processes, identifying areas for improvement and efficiency gains.
- Collaborated with team members to streamline operations and enhance workflow efficiency.
CNC Machine Operator
Aldis Warehouse
01.2021 - 10.2021
- Operated CNC machinery to produce precision components according to specifications
- Monitored machine operations for quality assurance and safety compliance
- Interpreted technical drawings and blueprints to execute manufacturing processes
- Maintained cleanliness and organization of work area to enhance productivity
Cashier Team Lead
Burger King
06.2020 - 01.2021
- Implemented streamlined processes to improve checkout speed and accuracy.
- Conducted regular audits of cash drawers to ensure compliance with financial protocols.
- Developed team schedules, optimizing staffing levels during peak hours for efficiency.
- Collaborated with management to identify areas for process improvement and cost reduction.
Cashier Team Lead
Popeyes® Louisana Kitchen
03.2019 - 06.2020
- Supervised daily operations, ensuring efficient cash handling and customer service delivery.
- Trained new cashiers on register operation and customer engagement techniques.
- Monitored inventory levels, coordinating with management for timely replenishment of supplies.
- Resolved customer inquiries and complaints, enhancing overall satisfaction rates.
Education
Ball State University
Muncie, IN05-2025
High School Diploma -
Thea Bowman Leadership Academy
Gary, IN06-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Sales Associate
Five Star Commercial Roofing
09.2025 - 12.2025
Warehouse Worker
Mursix
01.2025 - 09.2025
Home Health Aide
Help at Home Senior Care
10.2024 - 01.2025
Machine Operator
Forge Staffing
02.2024 - 10.2024
Machine Operator
Hitachi
12.2022 - 12.2023
Machine Operator
Walmart Warehouse
12.2021 - 09.2022
CNC Machine Operator
Aldis Warehouse
01.2021 - 10.2021
Cashier Team Lead
Burger King
06.2020 - 01.2021
Cashier Team Lead
Popeyes® Louisana Kitchen
03.2019 - 06.2020
Ball State University
High School Diploma -
Thea Bowman Leadership Academy