Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shadow Hendricks

Alva,OK

Summary

Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

Overview

18
18
years of professional experience

Work History

Attendant

Tidal Wave Car Wash
Alva, OK
06.2023 - 09.2023

Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems

Interacted with customers, resolving issues with card payment machines

Performed courtesy assistance in automatic wash bays, scrubbing bu encrusted fenders to ensure better end results

Crew Member

McDonald's Restaurant
Alva, OK
04.2021 - 01.2022

Became familiar with products to answer questions and fill orders correctly and with haste

Performed customer service both in person and via headset

Frequently cleaned dining and food preparation areas

Operated alongside a team in every known position available including team management

Performed regular maintenance on equipment throughout the store

Unloaded delivery truck on a regular basis, rotating stock by the "FIFO" policy

Trained new team members on procedure, customer service, and policy

Deli Clerk

Alva's Market
Alva, OK
03.2019 - 08.2020

Performed customer service including preparing deli meat/cheese and serving hot food

Prepared salad bar dishes and requested food orders, meat trays and vegetable trays

Received call in orders for catering services, relayed cake orders to bakery specialist

Assisted meat department with wrapping, labeling, and product placement

Unloaded delivery truck regularly as part of the general grocery store staff following "FIFO" rotation policy

Operated power jack heavy equipment regularly, with no safety violations

Performs regular maintenance on work area and equipment

Crew Member

McDonald's Restaurant
Alva, OK
03.2006 - 11.2017

Became familiar with products to answer questions and fill orders correctly and with haste

Performed customer service both in person and via headset

Frequently cleaned dining and food preparation areas

Operated alongside a team in every known position available including team management

Performed regular maintenance on equipment throughout the store

Unloaded delivery truck on a regular basis, rotating stock by the "FIFO" policy

Trained new team members on procedure, customer service, and policy

Education

High School Diploma -

Alva High School
Alva, OK
05.2010

Skills

  • Supply Restocking
  • Guest Relations
  • Safety awareness
  • Infection Control
  • Personal Protection Equipment (PPE)
  • Trash waste and removal
  • Quality Assurance

Timeline

Attendant

Tidal Wave Car Wash
06.2023 - 09.2023

Crew Member

McDonald's Restaurant
04.2021 - 01.2022

Deli Clerk

Alva's Market
03.2019 - 08.2020

Crew Member

McDonald's Restaurant
03.2006 - 11.2017

High School Diploma -

Alva High School
Shadow Hendricks