Detail-oriented Patient Service Representative with expertise in hospital workflow coordination and professional patient interaction. Proven ability to enhance patient satisfaction through effective communication and timely care processes.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Intermountain Healthcare
Salt Lake City, Utah
11.2024 - 08.2026
Coordinated with healthcare providers to facilitate timely patient care and enhance service delivery.
Maintained accurate and secure patient records in electronic health record systems to support efficient care processes.
Addressed patient concerns with empathy, providing tailored solutions and referrals to improve patient satisfaction.
Coach
GNC
West Valley City, Utah
06.2024 - 11.2024
Built rapport with customers through clear, supportive communication, enhancing customer experience in high-traffic situations.
Learned and operated new inventory and sales systems, adapting to new workflows to support team efficiency.
Processed products with precision during inventory checks. and coordinated with team members urgently while ensuring precision
Package Handler
FedEx
Salt Lake City, Utah
01.2024 - 05.2024
Moved, sorted, and organized heavy cargo and containers weighing over 150 pounds in fast-paced conditions for long shifts.
Ran conveyor systems and loading equipment while following strict safety procedures.
Answered time-sensitive tasks quickly and worked with team members to keep workflows efficient and work areas clean.