Shae Hankins

Discussing the clients needs and preferences.

Apply products to prepare the skin and provide information about aftercare.

Clean and sterilize equipment.

Performed skin care treatments such as microdermabrasion, exfoliation, extractions, deep cleansing.

Consulted clients on skin care products and home regime.

Examined and analyzed client's skin to evaluate skin conditions.

Welcome clients and guests while maintaining friendly demeanor.

Manage high-volume incoming calls and mail distribution.

Coordinate meetings and appointments for department director.

Familiar with appeal and denial letters and appropriate department distribution

Review RightFax documents to determine the URA handling patient file.

EPIC experience with patient look-up and disposition

Ability to navigate OnBase Client and add patient chart attachments.

Process expense and travel requests within OnBase for Accounts Payable.

Utilize PeopleSoft to order office supplies and special requests.

Prepared quotes and proposals for over 50 vendors.

• Processed over 50 invoices weekly using Meditech system.

• Analyzed account discrepancies and developed a plan to reasonably reconcile.

• Produced weekly reports and monitored on-time payment schedule.

• Partnered with different levels of management to resolve billing discrepancies.

• Nurtured healthy customer relations to ensure timely payments.

• Prepared letters, forms, and documents along with receiving and sorting mail.