Shaela Bowie
Olive Branch,MS
Summary
Front desk receptionist with expertise in managing sensitive information and enhancing client interactions. Recognized for strong communication skills and meticulous attention to detail. Committed to driving organizational success through outstanding customer service.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Janes Gym Fitness For Women
Olive Branch, Mississippi
07.2024 - 07.2026
- Delivered exceptional customer service by warmly greeting clients at fitness facility.
- Handled phone calls and scheduled appointments for gym services, ensuring a smooth client experience.
- Answered incoming calls, redirected callers to appropriate personnel, and took messages to facilitate effective communication.
- Responded to member questions regarding memberships and fitness programs at the front desk.
- Assisted members with inquiries about memberships and fitness programs to enhance satisfaction.
- Maintained cleanliness and organization of front desk area to improve client experience.
- Processed payments and managed transactions using gym management software to maintain accurate records.
Snow cone Maker
Snowden Grove Park
Southaven, Mississippi
03.2021 - 08.2023
- Prepared and served snow cones in various flavors to park visitors efficiently.
- Assisted customers with orders, providing friendly and efficient service.
- Operated ice shaver and equipment safely and effectively to optimize production.
- Maintained cleanliness and organization of snow cone station throughout each shift.
- Managed inventory, ensuring optimal supply levels during peak hours.
- Collaborated with team members to improve customer experience during busy periods.
- Followed health and safety guidelines for safe food handling practices.
- Ensured proper maintenance of machines used in snow cone preparation.
Education
High School Diploma -
DeSoto Central High School
Southaven, MS05-2026
Skills
- Front desk operations
- Customer service and support
- Payment processing
- Problem resolution
- Time management and attention to detail
- Stock management
- Team collaboration
- Confidential information management
Timeline
Front Desk Receptionist
Janes Gym Fitness For Women
07.2024 - 07.2026
Snow cone Maker
Snowden Grove Park
03.2021 - 08.2023
High School Diploma -
DeSoto Central High School