Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Websites
Timeline
Generic

Shaelynn Thompson

Naperville,IL

Summary

Dynamic New Home Consultant at M/I Homes, Inc. with a proven track record in sales strategy and customer experience. Expert in managing the full sales cycle, delivering exceptional service that drives referrals. Adept at problem-solving and utilizing CRM tools to enhance client engagement and achieve sales targets consistently. Accomplished in moving inventory each year. History of top performance on a consistent basis. Licensed by the state.

Overview

8
8
years of professional experience

Work History

New Home Consultant

M/I Homes, Inc.
Chicago, IL
04.2024 - Current
  • Manage the full sales cycle from lead generation to closing in a competitive housing market
  • Guide clients through home selection, financing conversations, and design personalization
  • Deliver top-tier service, resulting in strong referral and repeat business rates

Sales Associate

M/I Homes, Inc.
Chicago, IL
11.2023 - 04.2024
  • Supported senior consultants by preparing homes for tours and engaging prospective buyers
  • Maintained client communication and assisted with sales documentation

Front Desk Attendant

RUFFNER'S Luxury Pet Boarding
St. Charles, IL
01.2021 - 11.2023
  • Delivered high-touch customer service in a fast-paced pet care environment
  • Managed scheduling, upsold services, and handled inquiries with professionalism

Tanning Consultant

L.A. Tan Corporate
Geneva, IL
01.2018 - 01.2020
  • Drove product sales through personalized consultations and education
  • Consistently exceeded monthly performance targets and built a loyal client base

Education

B.S. - Art Teacher Education

Illinois State University
Normal, IL
01.2022

Associate of Arts -

College of DuPage
Glen Ellyn, IL
01.2019

Skills

  • Sales Strategy
  • Sales documentation
  • Problem solving
  • Communication strategies
  • Attention to detail
  • Time management
  • High-pressure decision making
  • Sales expertise
  • Customer Experience
  • Public Speaking
  • Marketing & Graphic Design
  • CRM & Lead Tracking Tools

Hobbies and Interests

  • Women in Sales Leadership
  • Real Estate Trends
  • Community Engagement & Client Events

Timeline

New Home Consultant

M/I Homes, Inc.
04.2024 - Current

Sales Associate

M/I Homes, Inc.
11.2023 - 04.2024

Front Desk Attendant

RUFFNER'S Luxury Pet Boarding
01.2021 - 11.2023

Tanning Consultant

L.A. Tan Corporate
01.2018 - 01.2020

B.S. - Art Teacher Education

Illinois State University

Associate of Arts -

College of DuPage

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