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Tammy Holly
New Home Consultant
Frisco,TX
Work Preference
Summary
Results-driven New Homes Sales Consultant with a proven track record of closing over 80 homes in a single year. Cultivates lasting client relationships and employs innovative sales strategies to enhance customer satisfaction and drive referrals. Known for professionalism, reliability, and a collaborative team approach.
Overview
1
1
Certification
26
26
years of professional experience
Work History
New Home Consultant
Lennar Homes & Village Builders
Irving, TX
01.2016 - Current
- Develop relationships with customers and realtors to exchange information on available new homes and establish rapport.
- Confers with clients to determine needs and provide details about available properties.
- Drives new sales from a variety of available resources: client referrals, real estate professionals, networking, and hosting open houses.
- Composes contracts based on new home builder industry standards and government regulations; incorporates revisions as required.
- Leads customer tours through model homes; possess strong follow-up approaches and use of new home sales techniques.
- Sold and closed 80+ homes in 2022
- Sold and closed an average of 60+ homes annually
- Recognized as leading sales producer for outstanding performance.
- Guided clients through home buying process and product selection.
- Collaborated with construction teams to ensure timely project completion.
- Conducted market research to identify housing trends and buyer preferences.
- Presented community features and amenities to prospective homeowners.
- Cultivated strong client relationships, resulting in higher customer satisfaction and repeat business.
- Assisted in closing sales by facilitating communication between parties.
- Maintained updated knowledge of company offerings and local market conditions.
- Organized promotional events to effectively showcase new home developments, increasing community engagement and prospective buyer interest.
- Analyzed customer feedback to identify areas of improvement in products or services.
- Researched local market trends to provide competitive pricing recommendations for new developments.
- Kept model homes, yards, and entrances maintained according to community ideals.
- Conducted tours of model homes, explaining features and benefits to potential buyers.
- Provided detailed information on available homes and properties.
- Followed up on leads generated from online sources such as websites or social media channels.
- Greeted and assisted customers in finding the right home for their needs.
- Coordinated the scheduling of showings for prospective buyers.
- Maintained accurate records of customer inquiries and follow-up activities.
- Advised clients on mortgage financing options, including FHA and VA loans, conventional mortgages and other loan programs.
- Cultivated and strengthened relationships with clients.
- Inspected homes prior to closing to ensure all agreed-upon items were completed.
- Negotiated purchase contracts with prospective buyers.
- Managed contract negotiation processes and obtained top prices to support company profit objectives.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
New Home Sales Manager
KB Home
Frisco, TX
01.2014 - 01.2016
- Showcased residential properties; highlighted key features and benefits to enhance buyer engagement.
- Maintained strong client relationships through consistent follow-up, leading to increased referrals and sustained customer loyalty.
- Analyzed client needs and goals to provide tailored solutions.
- Represented company accurately; effectively communicated product details to public, buyers, and realtors.
- Closed on each qualified lead-converted prospects to closed sales or leases for clients in Dallas-Fort Worth.
- Credited as one of the Top 5 producers within the organization.
Financial Planner
Pinnacle Trust Group
Dallas/Grapevine, TX
01.2003 - 01.2016
- Facilitated long-term strategic financial planning, optimizing daily operations.
- Evaluated portfolio performance, advised owners on future real estate investment strategies, and executed property acquisitions.
- Oversaw company title, negotiating and settling judgments/liens on properties to ensure clear transactions.
- Acquired multiple title fee offices, and transactions for 100+ properties.
- Provided exit strategies to buyers.
Realtor
Century 21 Judge Fite
Frisco, TX
01.2013 - 01.2014
- Recognized as 'Real Estate Rookie of the Year.'
- Worked on 20+ leads simultaneously; closed on each qualified lead.
- Generated leads through referrals and networking; conducted cold calls to expand client base.
- Set meetings with buyers and sellers; drafted buying and selling contracts.
- Composed home and market presentations; provided house pricing and associate costs to clients; facilitated related negotiations.
- Prepared marked up plans; displayed changes clearly.
New Home Community Manager
Megatel Homes
Farmers Branch, TX
01.2011 - 01.2012
- Collaborated with construction manager and team to ensure project alignment and timely completion.
- Participated in redline meetings, walk-throughs, and final walks with clients.
- Managed office administration duties, compiled daily reports, and maintained model and specs in excellent condition.
- Ensured cleanliness of community during building process.
- Coordinated realtor luncheons; attended realtor offices weekly.
- Continued contact with past prospects, to nurture ongoing relationships.
- Contributed to redesign of townhome product.
New Home Consultant
CHCB Homes by Christopher
Dallas, TX
01.2009 - 01.2010
- Sold 50+ homes in subdivision; composed several contracts for homebuyers.
- Consulted potential buyers to identify needs and preferences, enhancing tailored home recommendations.
- Prequalified clients with builder's lender, or buyer's lender of choice.
- Organized and maintained model and spec homes to create appealing environments for potential buyers.
- Promptly resolved customer issues and inquiries.
- Available to attend closing with clients, if requested.
- Compiled weekly reports on spec conditions to inform team and guide sales strategies.
Office Administrator
Law Office of William H. Mitchell, II
Dallas, TX
01.2000 - 01.2003
- Coordinated schedules and appointments, including trial dates, hearings, meetings, and travel, to optimize operational flow.
- Managed inventories and operation of office processes and information systems.
- Reviewed, evaluated, and implemented new office procedures, establishing work priorities to ensure timely completion of tasks.
- Monitored cases and documentation, supporting clients and attorneys through administrative processes to facilitate case progression.
Education
Associates of Science Degree -
University of Texas Permain Basin
Odessa, TXSkills
- New Home Sales
- Home buying process
- Sales proficiency
- CRM- Salesforce
- Lead generation
- Prospecting
- Negotiation Techniques
- Client consultation
- Client relations
- Construction Stage Meetings
- Acquisition Strategies
- Sales strategy
- Marketing
- Local Market Engagement
- Portfolio Management
- Relationship management
- Networking and referrals
- Effective communication
- Customer satisfaction
- Building processes
- Contract comprehension
- Industry awareness
- Follow-up procedures
- Goal orientation
- Active listening
- Open house preparations
- Relationship building
- Communication
- Open house preparations
Certification
Texas Realtor, #0639292, currently inactive, as per present employer's requirement.
Timeline
New Home Consultant
Lennar Homes & Village Builders
01.2016 - Current
New Home Sales Manager
KB Home
01.2014 - 01.2016
Realtor
Century 21 Judge Fite
01.2013 - 01.2014
New Home Community Manager
Megatel Homes
01.2011 - 01.2012
New Home Consultant
CHCB Homes by Christopher
01.2009 - 01.2010
Financial Planner
Pinnacle Trust Group
01.2003 - 01.2016
Office Administrator
Law Office of William H. Mitchell, II
01.2000 - 01.2003
Associates of Science Degree -
University of Texas Permain Basin