Shafiqa NadirShah
9420 Macallan Rd NE Albuquerque,New Mexico
Summary
Organized and dependable candidate successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Community Liaison
New Mexico Asian Family Center
Albuquerque, NM
07.2022 - Current
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Served as a liaison between different departments internally ensuring maximum efficiency in addressing community needs.
Family Activity Program
New Mexico Asian Family Center
Albuquerque, NM
07.2019 - Current
- Coordinated interdisciplinary case conferences aimed at reviewing complex cases while enhancing collaboration among professionals involved in client care.
- Enhanced client satisfaction by providing personalized, compassionate care and addressing individual needs in a timely manner.
Customer Service Cashier
Kameyab Imports
Albuquerque, NM
01.2009 - 05.2012
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
Interpreter
Australian Immigrations
Brisbane Australia
01.2009 - 10.2009
- Maintained message content, tone, and emotion as closely as possible.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Communicated with clients to understand interpreting needs and provide best service possible.
Education
No Degree - Accounting And Finance
Community College
Brisbane, Australia01-2008
High School Diploma -
Yeronga State HS
Brisbane Queensland11-2005
Skills
- Client and community service
- Bilingual in Dari/Farsi and English
- Community events management
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Relationship building
- Community engagement
- Data collection
- Community resources
Timeline
Community Liaison
New Mexico Asian Family Center
07.2022 - Current
Family Activity Program
New Mexico Asian Family Center
07.2019 - Current
Customer Service Cashier
Kameyab Imports
01.2009 - 05.2012
Interpreter
Australian Immigrations
01.2009 - 10.2009
No Degree - Accounting And Finance
Community College
High School Diploma -
Yeronga State HS