Shaguftha Shaikh
Hr Recruiter
Mumbai,India
Summary
Developed skills in candidate sourcing, interviewing, and relationship management within fast-paced environment. Adept at identifying and attracting top talent, fostering strong professional relationships, and managing recruitment processes efficiently.
Overview
1
1
year of professional experience
1
1
Language
Work History
Customer Service Representative
Join Ventures
01.2025 - 07.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
HR Recruiter
Temerity Careers Private Limited
01.2024 - 01.2025
- Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
- Enhanced candidate experience by streamlining the interview process and providing timely feedback.
- Negotiated competitive compensation packages for new hires, promoting long-term retention of key employees.
Education
BBA -
Dy Patil University
Mumbai12th Grade - HSC
Rizvi College
Mumbai01.2022
10th Grade - SSC
BR Dr. B.A.V School
Mumbai01.2020
Skills
- Customer communication
- Complaint resolution
- Team collaboration
- Management and coordinator
- Team handling
- Problem-solving
- Call center experience
- Client relations
- Team development
Timeline
Customer Service Representative
Join Ventures
01.2025 - 07.2025
HR Recruiter
Temerity Careers Private Limited
01.2024 - 01.2025
12th Grade - HSC
Rizvi College
10th Grade - SSC
BR Dr. B.A.V School
BBA -
Dy Patil University