Shahd Elsayed
Brooklyn,NY
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Experienced Telemarketer with extensive history of making cold calls. Results-driven, energetic with excellent time management abilities. Familiar with auto-dialing software. Specializes in maintaining contact with customers using rebuttals and resolving inquiries.
Overview
2
2
years of professional experience
Work History
Cashier
Baladi Halal Foods
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Administer currency transactions utilizing Western Union.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Real Estate Telemarketer
Proper Business Solutions
10.2022 - 10.2023
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Collecting information from potential clients on selling their homes and pitching the benefits that the real estate agency had offered.
- Transferring clients to investors to close deals on home sales.
Education
Bachelor of Science - Biotechnology
University of October For Modern Sciences And Arts
Cairo, Egypt11.2029
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Communication Skills
- Problem Solving
- Team Ethics
- Time management skills
- Money Handling
- Reliability and punctuality
Accomplishments
- Promoted to Senior Agent at my previous Telemarking Job after only 6 months for exceptional performance.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Cashier
Baladi Halal Foods
12.2023 - Current
Real Estate Telemarketer
Proper Business Solutions
10.2022 - 10.2023
Bachelor of Science - Biotechnology
University of October For Modern Sciences And Arts
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