Shahed Ebrahim
Ypsilanti,MI
Summary
-Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
- Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Nathan Algumaei
Ypsilanti, MI
01.2021 - 04.2024
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Retail Sales Associate
Tamiya
Ann Arbor, MI
09.2022 - 05.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Organized displays to attract customers and promote sales.
- Processed returned merchandise according to company policies.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Handled customer complaints in a professional manner.
- Offered suggestions for additional items that may be of interest to customers.
Smoothie Barista
Ty
Ann Arbor, MI
04.2019 - 11.2019
- Cleaned, sanitized and organized the smoothie bar area.
- Operated a cash register to process customer orders accurately.
- Greeted customers in a friendly manner and answered their questions about menu items.
- Assisted customers with selecting ingredients for custom smoothies.
- Adhered to health safety guidelines when preparing food items.
- Complied with all applicable sanitation, health, and personal hygiene standards.
- Communicated effectively with coworkers regarding customer requests or complaints.
- Provided excellent customer service by promptly addressing any concerns or issues.
Education
High School Diploma -
Central Academy
Ann Arbor, MI06-2021
Skills
- Prescription Filling
- Drug Inventory Management
- Supply Restocking
- Billing support
- Interpreting orders
- Quality assurance and control
- Healthcare regulations
- Resolving customer issues
- Team Collaboration
Accomplishments
- Honor Roll
Languages
Arabic
Professional
Timeline
Retail Sales Associate
Tamiya
09.2022 - 05.2023
Pharmacy Technician
Nathan Algumaei
01.2021 - 04.2024
Smoothie Barista
Ty
04.2019 - 11.2019
High School Diploma -
Central Academy
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