Microsoft Office
Shahed Hnedi
Sales Representative
Dubai
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Sales Representative
LORAN Dresses
Damascus
02.2020 - 10.2022
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Organized sales paperwork, presented proposals and finalized contracts.
- Implemented brand marketing and sales campaigns.
- Minimized process lags through strategic sourcing and customer expectation management.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Sales Representative
IBTIKAR HIVE
Damascus
02.2018 - 02.2020
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Organized sales paperwork, presented proposals and finalized contracts.
- Increased sales by offering advice on purchases and promoting additional products.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
Education
Bachelor of Arts - Fine Arts
Damascus University
Damascus 02.2012 - 09.2016
Skills
Retention strategies
Certification
Professional graphic design course
Software
Adobe Photoshop
Adobe Illustrator
Additional Information
Nationality : Syrian
Marital status : Single
Timeline
Certificate of Successful Negotiation: Essential Strategies and Skills offered by Coursera
07-2021
Sales Representative
LORAN Dresses
02.2020 - 10.2022
Certificate of commercial correspondence
04-2019
Professional graphic design course
03-2019
Sales Representative
IBTIKAR HIVE
02.2018 - 02.2020
Bachelor of Arts - Fine Arts
Damascus University
02.2012 - 09.2016
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