Shaheem Muhammad
Hammonton,NJ
Summary
Experienced in 3 years of customer service and admissions with proven skills in verbal and written communication, computer literacy, resilience, professionalism, high efficiency in fast-paced environments, organization, detail-oriented, and cleanliness.
Overview
2
2
years of professional experience
Work History
Crew Member
Five Guys
11.2022 - 02.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Crew Member
Tropical Cafe
07.2023 - 09.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Admissions Coordinator
Sahara Sam's Oasis
06.2022 - 09.2022
- Streamlined the admissions process by implementing an efficient online application system.
- Enhanced student satisfaction with the admissions experience through timely communication and personalized support.
- Collaborated with faculty and staff to develop a comprehensive orientation program for incoming students.
- Managed a high volume of applications, resulting in a smooth enrollment process for all parties involved.
Education
Bachelor of Science - Physical Therapy
Rutgers, The State University of New Jersey
New Brunswick, NJ09.2024
High School Diploma -
Winslow Township High School
Atco, NJ06.2024
Skills
- Food Running
- Customer Service
- Safe Food Handling
- Beverage Preparation
- Health Code Compliance
- Customer Engagement
- Inventory Restocking
- Interactive communication skills
- Telephone Etiquette
- Integrity and Honesty
- Safety awareness
- Teamwork and Collaboration
- Initiative and Self-Motivation
- Learning Agility
- Self-discipline
- Resilience and persistence
- Diversity awareness
- Good bedside manner
- Computer Literacy
Timeline
Crew Member
Tropical Cafe
07.2023 - 09.2023
Crew Member
Five Guys
11.2022 - 02.2024
Admissions Coordinator
Sahara Sam's Oasis
06.2022 - 09.2022
Bachelor of Science - Physical Therapy
Rutgers, The State University of New Jersey
High School Diploma -
Winslow Township High School
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