Shaheer Lodhi
Cary,North Carolina
Summary
A motivated College Student with 2 years of experience in training and encouraging new hires in busy retail locations. Skilled in break scheduling and task delegation, ensuring smooth operations and efficient workflow. Possessing a calming demeanor, good at resolving customer and employee issues to prevent escalation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Hibachi Blue
2022.09 - 2024.08
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed
- Mentored and trained new employees on company policies and procedures
- Utilized strong analytical and problem-solving skills to address operational issues
- Offered constructive feedback to team members, boosting overall job performance
- Counseled and disciplined employees, driving performance improvement
- Addressed and resolved client or customer inquiries to foster superior standards of service
Education
Undergraduate In Progress - Business Information Technology
North Carolina State University
Raleigh, NC06.2027
Skills
- Staff Management
- Customer Relationship Management
- Team Leadership
- Productivity Performance
- Managing Cash Register
- Coaching and Mentoring
- Issue and Conflict Resolution
- Managing Employee Relations
Certification
ADOBE CERTIFIED PROFESSIONAL
Timeline
Manager
Hibachi Blue
2022.09 - 2024.08
Undergraduate In Progress - Business Information Technology
North Carolina State University
ADOBE CERTIFIED PROFESSIONAL
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