Shaheer Siddiqi
AMHERST
Summary
Dynamic individual with a versatile background in retail and customer service. Known for strong training capabilities and a commitment to staff development, ready to leverage expertise in fostering teamwork and enhancing customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Best Buy
Cheektowaga, NY
10.2025 - Current
- Supervised team operations to ensure efficient workflow and high-quality service.
- Trained new employees on safety protocols and standard operating procedures.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with management to implement process improvements for service efficiency.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
Sales Advisor
Best Buy
Cheektowaga, NY
03.2025 - 10.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Provided technical support for electronic devices, resolving customer inquiries efficiently.
- Collaborated with team members to maintain product displays and merchandising standards.
- Conducted inventory checks, ensuring stock levels met business demands.
- Engaged in ongoing training to stay updated on new products and technologies.
Front End Associate
Rite Aid
Williamsville, NY
12.2023 - 02.2025
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Organized merchandise displays to optimize visibility and accessibility, driving sales potential.
- Processed transactions accurately using POS systems, ensuring efficient checkout experiences.
- Collaborated with team members to maintain store cleanliness and organization standards.
Education
Bachelor of Science - Computer Engineering
University At Buffalo
Buffalo, NY05-2029
High School Diploma -
Williamsville North High School
Williamsville, NY06-2025
Skills
- Customer service focus
- Employee training
- Guest service
- Staff supervision
Certification
New York State Seal of Biliteracy
Languages
English
Native or Bilingual
Spanish
Limited Working
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Shift Lead
Best Buy
10.2025 - Current
Sales Advisor
Best Buy
03.2025 - 10.2025
Front End Associate
Rite Aid
12.2023 - 02.2025
Bachelor of Science - Computer Engineering
University At Buffalo
High School Diploma -
Williamsville North High School