Shahid Sultan
Hampstead
Summary
Dynamic professional with a strong background in customer service and sales, notably at Kandahar Kabab. Proven ability to enhance guest satisfaction and boost sales revenue through effective relationship-building and conflict resolution. Skilled in cash handling and committed to maintaining high standards of integrity and reliability in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Cashier
Kandahar Kabab
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Chef
Kandahar Kabab
04.2024 - 12.2024
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
- Checked food inventory and ordered ingredients.
- Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.
Sales Executive
Nawab Contracting
10.2019 - 01.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Boosted team morale and performance by leading regular training sessions on sales techniques and product updates.
- Negotiated favorable terms with suppliers to improve product margins and competitiveness.
Assistant Export-Import Manager
Urfi Agency
12.2013 - 09.2019
- Participated in industry conferences and networking events to stay informed about the latest trends in international trade, applying insights gained to benefit the company''s export-import strategies.
- Enhanced customer satisfaction with timely delivery of products through effective coordination with transportation providers.
- Conducted regular performance evaluations of team members, identifying strengths and areas for improvement while recognizing achievements and providing constructive feedback.
- Collaborated with production department to ensure timely manufacturing of goods to meet export deadlines.
- Managed financial aspects of export-import operations, including invoicing customers, tracking payments, and processing claims for damaged or lost shipments.
- Streamlined export-import processes by implementing efficient documentation and tracking systems.
- Expanded market reach by researching new international trade opportunities and establishing relationships with global partners.
- Developed strong relationships with suppliers, negotiating favorable terms to secure high-quality products at competitive prices.
Education
Bachelor - Economics
University of Gujrat
Gujrat 12.2010
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Conflict resolution
Timeline
Cashier
Kandahar Kabab
01.2025 - Current
Assistant Chef
Kandahar Kabab
04.2024 - 12.2024
Sales Executive
Nawab Contracting
10.2019 - 01.2024
Assistant Export-Import Manager
Urfi Agency
12.2013 - 09.2019
Bachelor - Economics
University of Gujrat
Similar Profiles
Tamanna PradhanTamanna Pradhan
Cashier and CSR at Kandahar KababCashier and CSR at Kandahar Kabab
GUNGUN KATHURIAGUNGUN KATHURIA
CASHIER TEAM LEAD at KANDAHAR KABABCASHIER TEAM LEAD at KANDAHAR KABAB
Zekeriya PopalZekeriya Popal
House Cleaner at Kandahar House CleanerHouse Cleaner at Kandahar House Cleaner