Summary
Overview
Work History
Education
Skills
Timeline
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Shahram Mohammad

FRESNO,California

Summary

A strategically minded and hard working associate with more than decade of customer experience. Focused and committed to motivating others and offering extensive knowledge penetrating new territories.

Overview

10
10
years of professional experience

Work History

Manager

Double Apples
05.2021 - 10.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Driver

UPS
01.2018 - 01.2021
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.

Personal Banker

Wells Fargo & Company
10.2013 - 12.2017
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Enhanced client retention with proactive follow-ups and timely resolution of account issues.
  • Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
  • cultivated strong customer relationships by providing tailored advices and service.


Education

Yuba College
Marysville, CA

Skills

  • Team Leadership
  • Effective Communication
  • Computer Proficiency
  • Problem Solving Abilities
  • Decision-Making
  • Adaptability

Timeline

Manager

Double Apples
05.2021 - 10.2023

Driver

UPS
01.2018 - 01.2021

Personal Banker

Wells Fargo & Company
10.2013 - 12.2017

Yuba College

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Shahram Mohammad