Shai Jones
Payson
Summary
Developed a professional understanding with a strong foundation in fast-paced retail environments, emphasizing exceptional customer service and effective team leadership. Proven ability to manage transactions, resolve issues promptly, and uphold high standards of accuracy and efficiency. Eager to leverage transferable skills to transition into a new field, bringing a commitment to excellence and a collaborative spirit. Adaptable and ready to contribute to new challenges while fostering positive relationships with clients and colleagues.
Overview
4
4
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
04.2024 - Current
- Provided exceptional customer service by promptly addressing inquiries, resolving problems, providing customer satisfaction
- Monitored team performance and provided regular feedback
- Provided exceptional customer service by promptly addressing and resolving customer concerns
- Helped train new team member on delivering excellent customer care
Sales Associate
Old Navy
02.2022 - 11.2023
- Greeted and assisted guests to ensure they felt welcome and well taken care of.
- Handled multiple tasks at once during busy shifts while keeping service standards high.
- Helped create a positive and supportive team environment that made work enjoyable for everyone.
- Managed guest flow and supported the team during peak hours and large events to keep things running smoothly.
Math Tutor
Nebo School District
12.2021 - 02.2023
- Helped younger students with math homework, offering clear explanations and personalized support.
- Learned and used different teaching methods to help students understand concepts in multiple ways.
- Guided students through challenging problems while encouraging independent thinking.
- Strengthened communication and problem-solving skills through regular tutoring sessions.
Education
High School Diploma -
Salem Hills High School
Salem, UT03-2024
Skills
- Effective problem resolution
- Prioritization and scheduling
- Collaborative teamwork
- Team leadership
- Customer support
- Positive attitude
- Work Ethic and Reliability
- Essential digital literacy
- Cash transaction processing
- Strong organizational skills
LANGUAGES
English
Timeline
Head Cashier
Lowes Home Improvment
04.2024 - Current
Sales Associate
Old Navy
02.2022 - 11.2023
Math Tutor
Nebo School District
12.2021 - 02.2023
High School Diploma -
Salem Hills High School