Shaiann Hough
Charlotte,MI
Summary
Proven leader and effective problem-solver with a track record of enhancing team performance at Little Caesars. Skilled in customer service and teamwork, adept at fostering collaboration and resolving issues to exceed company standards. Demonstrated ability to train and mentor staff, improving efficiency and reducing costs by optimizing processes.
Overview
2
2
years of professional experience
Work History
Team Trainer
Burger King
Charlotte MI
10.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Shift Manager
Dominos Pizza
Charlotte, MI
03.2023 - 10.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Personal Caregiver
Country Woods
Potterville MI
09.2022 - 12.2022
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
Shift Manager
Little Caesars
Charlotte MI
01.2022 - 08.2022
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Exercised composure under pressure and in escalated customer service scenarios.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Education
High School Diploma -
American Academy
Salt Lake City, UT01.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Timeline
Team Trainer
Burger King
10.2023 - Current
Shift Manager
Dominos Pizza
03.2023 - 10.2023
Personal Caregiver
Country Woods
09.2022 - 12.2022
Shift Manager
Little Caesars
01.2022 - 08.2022
High School Diploma -
American Academy