Shaicy Lattin
Summary
Reliable and upbeat Sales associate successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and excellent work ethic.
Overview
2
2
years of professional experience
Work History
Sales Associate
TJ Maxx, TJX Companies
12.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Resolved customer issues promptly, ensuring positive experiences and repeat business.
- Answered questions about store policies and addressed customer concerns.
- Maintained a clean and organized work area, promoting a professional environment for customers.
Education
High School Diploma -
Homeschool
Fort Collins, CO12.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Cash Handling
- Cash Register Operation
- Actively promotes in store rewards program
Timeline
Sales Associate
TJ Maxx, TJX Companies
12.2021 - Current
High School Diploma -
Homeschool
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