Shailah Pressley
Swedesboro,NJ
Summary
Proven customer service expert from ShopRite, adept in cash handling and conflict resolution, consistently delivering exceptional service leading to positive feedback. Demonstrates strong work ethic and empathy, excelling in fast-paced environments. Achieved high accuracy in transactions, enhancing customer satisfaction and loyalty.
Overview
1
1
Certification
Work History
Cashier
ShopRite
11.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Brandywine High School
Wilmington, DE06.2025
Dual Enrollment Program - Certified Nursing Assistant
Delaware Technical And Community College
Georgetown, DE06.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Written and verbal communication
- Basic Math Competence
- Conflict Resolution
Certification
- CRP Certification - April 2024
Timeline
Cashier
ShopRite
11.2023 - 02.2024
High School Diploma -
Brandywine High School
Dual Enrollment Program - Certified Nursing Assistant
Delaware Technical And Community College
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