Shailey Koons
St. Petersburg,FL
Summary
I love the bar atmosphere, high volume and a good crowed
Overview
8
8
years of professional experience
Work History
Bartender/Shift Leader
Dirty Shirley
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Bartender/Bottle Service Waitress
Crafty Squirrel
10.2019 - 08.2023
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
- Answered customers' questions, recommended items, and recorded order information.
Bartender/Shift Leader
Billmar
03.2016 - 10.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Seminole High School
Seminole, FLSkills
- Hospitality Service
- Suggestive Selling
- Employee Relationships
Timeline
Bartender/Shift Leader
Dirty Shirley
06.2023 - Current
Bartender/Bottle Service Waitress
Crafty Squirrel
10.2019 - 08.2023
Bartender/Shift Leader
Billmar
03.2016 - 10.2019
High School Diploma -
Seminole High School
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