Hardworking professional with an organized approach. Proactive Appointment Setter with exceptional sales and customer service strengths. Proven to generate high-quality leads through proactive communication using tact, diplomacy and professionalism.
Overview
4
4
years of professional experience
Work History
Appointment Scheduler
InVision sally jobe
Englewood, CO
12.2023 - Current
Inputted patient data into the electronic health record system.
Maintained accurate records of patient appointments in computer system.
Provided assistance with additional tasks as needed or requested by management.
Medical Assistant
OnPoint Medical Group
Castle Pines, CO
07.2022 - 11.2024
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Phlebotomist
Sky Ridge Medical Center
Lone Tree, Colorado
08.2022 - 11.2022
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Adhered to HIPAA guidelines regarding patient privacy.
Monitored inventory levels of supplies used in phlebotomy services.
Performed venipuncture and other blood collection procedures according to established standards.
Verified patient information prior to specimen collection.
Followed all safety protocols when handling hazardous materials.
Home Aide
Texas Home Health
Waco, Texas
01.2021 - 11.2021
Assisted patients with mobility issues by providing transfers to wheelchair or bed.
Provided companionship by engaging in conversation and playing games with clients.
Observed changes in patient's condition and reported them to the supervisor immediately.
Monitored vital signs, including temperature, pulse and respiration rate.
Assisted with activities of daily living such as shopping for groceries and running errands.
Inspected homes for any potential hazards or risks that could endanger the safety of clients.
Performed light housekeeping tasks such as laundry, dishes, vacuuming and dusting.
Education
Some College (No Degree) - Medical Assistant
Southern Careers Institute Inc, Waco, TX
Skills
Scheduling expertise
Insurance Verification
Confidentiality
Virtual Assistance
Remote Work Capabilities
Problem-Solving
Computer Skills
Strong Work Ethic
High-energy attitude
Documentation
Building rapport
Timeline
Appointment Scheduler - InVision sally jobe
12.2023 - Current
Phlebotomist - Sky Ridge Medical Center
08.2022 - 11.2022
Medical Assistant - OnPoint Medical Group
07.2022 - 11.2024
Home Aide - Texas Home Health
01.2021 - 11.2021
Southern Careers Institute Inc - Some College (No Degree), Medical Assistant
Learning & Development Program Manager at Invision Sally Jobe/ Radiology Imaging AssociatesLearning & Development Program Manager at Invision Sally Jobe/ Radiology Imaging Associates