Shaina Kriews
Gainesville,GA
Summary
Motivated professional with a strong work ethic and attention to detail. Proven experience in customer service and accounts management, enhancing guest experiences through effective communication and problem-solving strategies.
Overview
5
5
years of professional experience
Work History
Accounts Receivable Clerk
Capital City Mechanical Services
Norcross, Georgia
05.2024 - Current
- Assisted accounting department in collecting outstanding invoices and managing overdue accounts.
- Communicated with customers to facilitate timely payments and address billing inquiries.
- Maintained current customer contact information to enhance communication efficiency regarding account status
Server
Landshark Bar & Grill
Buford, Georgia
03.2023 - 05.2025
- Delivered exceptional customer service to enhance guest satisfaction in fast-paced dining environment.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery, contributing to smooth dining operations.
- Resolved customer inquiries and issues to improve overall guest experience.
- Assisted in training new servers on restaurant procedures and service standards.
Server
TopGolf
Buford, Georgia
06.2021 - 07.2023
- Delivered exceptional customer service, enhancing guest satisfaction in a fast-paced dining environment.
- Took and processed food and drink orders efficiently, ensuring timely service for guests.
- Ensured cleanliness and organization of dining area and service stations, contributing to a welcoming atmosphere.
Education
Bachelor of Science - Nursing
Augusta University
Athens, GA05-2026
Skills
- Attention to detail
- Communication skills
- Team collaboration
- Strong work ethic
Timeline
Accounts Receivable Clerk
Capital City Mechanical Services
05.2024 - Current
Server
Landshark Bar & Grill
03.2023 - 05.2025
Server
TopGolf
06.2021 - 07.2023
Bachelor of Science - Nursing
Augusta University