Shaina Wyman
Zephyrhills,FL
Summary
Results-driven professional with experience in customer service and sales environments. Known for strong problem-solving abilities and multi-tasking strengths, contributing to team success and improved operational workflows. Eager to leverage expertise to enhance customer experiences and boost sales performance.
Overview
7
7
years of professional experience
Work History
Sales Associate
7-eleven
Spring Hill, FL
05.2024 - 06.2025
- Monitored inventory levels and conducted stock replenishment to maintain product availability.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty to the brand.
- Collaborated with team members to achieve sales goals and improve operational workflows consistently.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Dollar Tree
Spring Hill, FL
05.2024 - 05.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize sales potential and customer engagement.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Trained new sales associates on store policies, customer service techniques, and inventory management.
- Implemented promotional strategies to drive foot traffic and increase product visibility in-store.
Dishwasher
Dennys Restaurant
San Antonio, FL
08.2023 - 11.2024
- Implemented best practices for waste disposal and recycling, improving overall kitchen sustainability efforts.
- Assisted in inventory management by tracking dishware usage and reporting shortages to management.
- Monitored water temperatures and chemical concentrations to ensure safe washing conditions at all times.
- Developed strategies for reducing turnaround time on cleaned items, enhancing service speed during peak hours.
Teacher's Assistant
Kids R Kids Learning Academy
Wesley Chapel, FL
02.2022 - 11.2023
- Assisted lead teachers in implementing lesson plans and classroom activities.
- Supported students with individualized learning strategies to enhance comprehension.
- Organized educational materials and resources for effective classroom management.
- Communicated regularly with parents about student progress and classroom events.
Dishwasher
Cracker Barrel
Wesley Chapel, FL
04.2019 - 02.2022
- Operated industrial dishwashing machines to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained organized dish area to streamline workflow and enhance efficiency during busy shifts.
- Trained new team members on proper cleaning techniques and equipment usage for optimal performance.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Sandwich Artist
SUBWAY®Restaurants
Zephyrhills, FL
04.2018 - 07.2020
- Prepared sandwiches according to customer preferences and SUBWAY® standards.
- Operated cash register, handling transactions efficiently and accurately.
- Maintained cleanliness of workstations, ensuring compliance with health and safety regulations.
- Assisted in training new team members on sandwich preparation and customer service protocols.
- Greeted guests, promoted specials, and took orders.
Housekeeper
Hotel
West Plam Beach
03.2018 - 12.2019
- Maintained cleanliness and organization of guest rooms to enhance overall guest satisfaction.
- Operated cleaning equipment, including vacuums and floor scrubbers, ensuring efficient performance.
- Conducted thorough inspections of rooms to uphold hotel standards and address maintenance issues promptly.
Education
High School Diploma -
New River Acadmy
Zephyrhills, FL05-2007
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Goal oriented
- Exceptional customer service
- Flexible schedule
- Cleaning techniques
Timeline
Sales Associate
7-eleven
05.2024 - 06.2025
Sales Associate
Dollar Tree
05.2024 - 05.2025
Dishwasher
Dennys Restaurant
08.2023 - 11.2024
Teacher's Assistant
Kids R Kids Learning Academy
02.2022 - 11.2023
Dishwasher
Cracker Barrel
04.2019 - 02.2022
Sandwich Artist
SUBWAY®Restaurants
04.2018 - 07.2020
Housekeeper
Hotel
03.2018 - 12.2019
High School Diploma -
New River Acadmy