SHAINELY ACTA
ROSELLE
Summary
Detail-oriented Administrative Professional with 7 years of experience in customer service and operations support. Expert in managing schedules, maintaining records, and fostering team communication to drive efficiency. Demonstrated ability to lead team efforts and uphold high-quality standards in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Banquet Bartender
COCKTAIL AFFAIRS
Newark, NJ
09.2021 - 06.2026
- Delivered exceptional customer service in high-pressure banquet settings.
- Crafted and served signature cocktails while ensuring quality and presentation standards.
- Collaborated with event coordinators to prepare beverage menus tailored to client preferences.
- Trained junior bartenders on efficient workflows and cocktail preparation techniques.
- Managed inventory, tracking stock levels to minimize waste and ensure availability of supplies.
- Maintained cleanliness and organization of bar area to meet health and safety regulations.
Event Decorator
OA EVENT PLANNER
Roselle, NJ
10.2023 - 12.2025
- Collaborated with clients to understand vision, translating ideas into cohesive design plans and layouts.
- Designed and implemented innovative decor concepts for various events, enhancing client satisfaction and event aesthetics.
- Managed inventory of decorative materials, ensuring availability and quality for seamless execution of events.
- Oversaw setup and breakdown processes, streamlining workflows to improve efficiency during event transitions.
Administrator Assistant
BJ TODO ALQUILER
SAN PEDRO DE MACORIS, R.D
08.2013 - 02.2019
- Coordinated office activities and ensured smooth daily operations.
- Managed scheduling and communication for internal and external stakeholders.
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information.
- Assisted in preparing reports, presentations, and correspondence with attention to detail.
- Trained new staff on office procedures and best practices for operational consistency.
Education
M.D. - Medicine
UNIVERSIDAD CENTRAL DEL ESTE
DOMINICAN REPUBLIC02.2019
NUTRICIONIST - Nutrition
UNIVERSIDAD CENTRAL DEL ESTE
DOMINICAN REPUBLIC08.2021
Skills
- Mixology techniques
- Craft cocktail preparation
- Bar inventory management
- Event coordination
- Sanitation standards
- Customer service
- Efficient multitasking
- Stress tolerance
- Conflict resolution
- Dependability
Accomplishments
- Handled over 20 customer inquiries on a daily basis.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
- Supervised team of 20 staff members.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Event Decorator
OA EVENT PLANNER
10.2023 - 12.2025
Banquet Bartender
COCKTAIL AFFAIRS
09.2021 - 06.2026
Administrator Assistant
BJ TODO ALQUILER
08.2013 - 02.2019
NUTRICIONIST - Nutrition
UNIVERSIDAD CENTRAL DEL ESTE
M.D. - Medicine
UNIVERSIDAD CENTRAL DEL ESTE