Overview
Work History
Education
Skills
Timeline
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Shaira Hernandez

9340 Orangevale Ave. #40 Orangevale,CA

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Carmichael Smiles
Carmichael
09.2023 - Current
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for patients and visitors.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

Barista

Starbucks
Folsom, CA
11.2021 - 09.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Managed morning rush of customers daily with efficiency.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Crew Supervisor

Dunkin Donuts
Folsom, CA
08.2020 - 10.2021
  • Maintained a clean and well-stocked work area throughout shifts. Efficiently opening and closing store following policy guidelines. Assisted in inventory management and restocking shelves as needed.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Associate of Applied Science - Allied Heath

Sierra College
Rocklin, CA
05-2025

High School Diploma -

Bella Vista High School
Fair Oaks, CA
05-2020

Skills

  • POS Systems
  • Cash Handling
  • Safe Food Handling
  • Speedy and efficient
  • Exceptional customer service
  • Multitasking

Timeline

Front Desk Receptionist

Carmichael Smiles
09.2023 - Current

Barista

Starbucks
11.2021 - 09.2023

Crew Supervisor

Dunkin Donuts
08.2020 - 10.2021

Associate of Applied Science - Allied Heath

Sierra College

High School Diploma -

Bella Vista High School

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Shaira Hernandez