Shakara Jefferson
Charleston,SC
Summary
Experienced in overseeing multiple properties, dedicated to ensuring efficient operations and tenant satisfaction. Effective communication and organizational skills enable successful management of maintenance, leasing, and financial tasks. Proven track record of conflict resolution and maintaining high occupancy rates, committed to delivering exceptional results in the property management industry.
Overview
8
8
years of professional experience
Work History
Business Manager
Willow Bridge
10.2023 - Current
- Managed day-to-day operations of residential property including tenant relations, lease negations, and maintenance oversight
- Implement cost-effective strategies to maximum property value and ensure that tenant sanitization
- Prepare financial reports to help owners and investors understand how well the property has been performing in terms of expense ratios and profitability
- Conduct regular property inspections addressing maintenance issues promptly
- Utilized strong financial initiative to oversee budgeting, rent collection, and expense management
- Signify excellent communication skills in coordinating with property owners, and vendors
Property Manager
Darby Development
11.2018 - 10.2023
- Overseeing leasing actives and maintain high occupancy rates
- Implement marketing initiatives to attract quality tenants and executed lease agreements
- Conduct tours of vacant units and answer questions about company rental policies
- Manage delinquencies, collect and deposit payments, and process evictions
- Prepare expense reports and annual budgeting
- Manage team and delegate task to team members and ensuring a strong and positive work environment
Leasing Consultant
Strategic Management Partners
11.2016 - 06.2018
- Greeted clients, responded to requests and scheduled appointments for property showing's, and prepare leases.
- Enhanced tenant experience by ensuring seamless completion of required move-in formalities.
- Ensure accuracy of all documents associated with the LIHTC program, including applications, associated schedules, training materials, process manuals, etc.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Education
Property Manager In Charge -
Fortune Academy
Charleston, SC09.2022
Property Management Certification -
Fortune Academy
Charleston, SC01.2018
High School Diploma -
Burke High School
Charleston, SC06.2010
Skills
- Financial management
- Sales and marketing
- CRM software (OneSite, Yardi, and Entrata)
- Team building and leadership
Timeline
Business Manager
Willow Bridge
10.2023 - Current
Property Manager
Darby Development
11.2018 - 10.2023
Leasing Consultant
Strategic Management Partners
11.2016 - 06.2018
Property Manager In Charge -
Fortune Academy
Property Management Certification -
Fortune Academy
High School Diploma -
Burke High School