Shakena Tate
Administrative Assistant
Harrisburg,PA
Summary
Detailed Administrative Assistant with over 7 years of experience in fast-paced office settings. Hardworking team-player with advanced skills in records management and expertise completing various clerical tasks. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
Certifications
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Administrative Assistant
Bright Futures Learning Center
Harrisburg, PA
11.2017 - 07.2020
- Evaluated staff and offered guidance to enhance knowledge, skills and professional development to optimize learning environment.
- Managed program paperwork and child records to comply with state requirements.
- Maintain complete confidentiality regarding private issues involving families.
- Evaluated employee performance and coached on areas in need of improvement.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Assistant Director
YWCA Of Greater Harrisburg
Harrisburg, PA
06.2016 - 11.2017
- Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
- Organize and facilitate staff meetings
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Establish work schedules and assign work to staff members with prioritization reflecting current operational needs.
- Perform personnel duties, such as hiring staff and evaluating work performance.
Administrator
YWCA Of Greater Harrisburg
Harrisburg, PA
05.2014 - 06.2016
- Organized and filed records
- Developed corrective action plans and implemented corrective actions when audit results were not satisfactory
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Lead Teacher
YWCA Of Greater Harrisburg
Harrisburg, PA
10.2012 - 05.2014
- Maintain a safe play environment according to state regulations and center policies.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
Education
High School Diploma -
SCITECH HIGH SCHOOL
Harrisburg, PA 09.2006 - 06.2009
A.A - Early Childhood Education
HARRISBURG AREA COMMUNITY COLLEGE
Harrisburg, PA 09.2013 - 12.2015
Skills
SchedulingTeaching
Process optimization
Office administration
Spreadsheet management
Documentation and reporting
Customer and client relations
Staff Management
Multi-line Telephone Systems
Filing and data archiving
Certification
CPR & First Aid
Timeline
Administrative Assistant
Bright Futures Learning Center
11.2017 - 07.2020
Assistant Director
YWCA Of Greater Harrisburg
06.2016 - 11.2017
Administrator
YWCA Of Greater Harrisburg
05.2014 - 06.2016
A.A - Early Childhood Education
HARRISBURG AREA COMMUNITY COLLEGE
09.2013 - 12.2015
Lead Teacher
YWCA Of Greater Harrisburg
10.2012 - 05.2014
High School Diploma -
SCITECH HIGH SCHOOL
09.2006 - 06.2009